| Quick facts | Answer |
|---|---|
| Cost range | Brake pads and rotors: $250–$600 per axle |
| Time | Same-day service possible for some repairs |
| Who's qualified | Ask for proof of insurance, relevant certifications (e.g., ASE for auto repair), and any license your state or city requires. |
What should I do today after a rear-end crash?
Keep your claim number and take photos of all damage. Arizona lets you choose your repair shop, so you are not required to use one the insurer names. Ask the pro you choose for a written estimate before work begins.
Can the insurer make me use a specific repair shop?
No. Arizona law says an insurer cannot require you to go to a particular shop. If the insurer does designate one, your vehicle must be restored within a reasonable time at no extra cost beyond your policy terms.
What if the insurer prepares its own repair estimate?
The estimate must be for an amount the damage can reasonably be expected to cost to repair. The insurer must give you a copy. The insurer can still ask for documentation and may pay only up to that reasonable amount.
What should I check before hiring a mobile mechanic?
Ask for proof of insurance and ASE certification. Request a clear upfront estimate before repairs start. Phoenix diagnostic visits typically run $80 to $150, and that fee is often credited toward the repair.
What to do next
- Save your insurance claim number and photograph all damage before any repair begins.
- Ask the mobile mechanic for proof of insurance and ASE certification, and verify the certification on the ASE website.
- Request a written, itemized estimate upfront and confirm whether the diagnostic fee is credited toward the repair.
- Ask the pro whether they can provide detailed invoices or reports for your insurance adjuster.
- Call (602) 932-7241 or email [email protected] for a free quote from an independent, ASE-certified mobile mechanic.
Phoenix Mobile Mechanic Co is a free referral service: an independent contractor does the work and may pay us a referral fee. You never pay us anything.
